Privacy Policy

Aspen Media Group ("Aspen Media Group", "AMG", "we", "us", or "our") is a real estate photography and media company based in Calgary, Alberta, Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit aspenmediagroup.ca (the "Site") or engage our services.

We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information we collect

Information you provide. When you submit our contact form or otherwise reach out, we collect the details you choose to share — typically your name, email address, phone number, brokerage or company, and information about your listing (property address, property type, estimated listing date, square footage, key features, the services you are interested in, and your goals).

Information collected automatically. We use privacy-friendly analytics (Vercel Analytics) to understand aggregate Site usage, such as page views and general device or browser type. This data is collected without cookies and is not used to identify you personally.

We do not collect payment information through this Site.

How we use your information

We use personal information to:

• respond to your inquiry and provide quotes or consultations;
• schedule, produce, and deliver photography, video, and content services;
• communicate with you about your project; and
• maintain records and improve our Site and services.

We do not sell your personal information.

Service providers

We share limited information with trusted vendors who help us operate, only as needed to provide our services:

• Amazon Web Services (AWS SES) — to send and receive email related to your inquiry;
• Vercel — Site hosting and cookieless analytics; and
• Adobe Fonts — to serve the typefaces used on this Site.

These providers process information on our behalf and may store or process it outside Canada (for example, in the United States). We take reasonable steps to ensure your information receives appropriate protection.

Cookies

This Site does not use advertising or cross-site tracking cookies. Our analytics provider is cookieless. Your browser may store basic technical data required for the Site to function.

Data retention

We keep inquiry information only as long as necessary to respond to you and, where we are engaged, for the duration of the project and a reasonable period afterward for business and record-keeping purposes. We then securely delete or anonymize it.

Your rights

Subject to PIPEDA and Alberta's PIPA, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to our use of it. To make a request, email hello@aspenmediagroup.ca. We will respond within the timeframes required by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our Site and services are intended for real estate professionals and are not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision, and material changes will be posted on this page.

Contact us

Aspen Media Group Calgary, Alberta, Canada hello@aspenmediagroup.ca

If you have an unresolved privacy concern, you may also contact the Office of the Information and Privacy Commissioner of Alberta.